Returns and exchanges
AgentVest™ accepts eligible returns requested within 14 calendar days of delivery.
Return Requirements
Returned items must be:
Unworn, unused, unwashed, and unaltered
Free of stains, odors, hair, dirt, damage, and signs of wear
Returned with all original packaging, components, and materials
Purchased directly from AgentVest.com
A brief indoor fit check is permitted. Items that do not meet these requirements may be refused.
Requesting a Return
Before shipping an item, submit a request through our Contact page with your name, order number, item, size, and reason for return.
Unauthorized returns will not be accepted. Approved returns must be shipped within seven calendar days of authorization.
Exchanges
We do not process direct exchanges. To change sizes, return the original item and place a new order for the desired size. Replacement sizes are subject to availability.
Shipping and Refunds
Customers are responsible for return-shipping costs unless the item arrived defective, damaged, or incorrect due to our error. Original and expedited shipping charges are nonrefundable.
Use a trackable shipping service. AgentVest™ is not responsible for returns lost or damaged in transit.
Approved refunds will be issued to the original payment method within seven business days after inspection and acceptance.
Damaged or Incorrect Orders
Report defective, damaged, or incorrect items through our Contact page within five calendar days of delivery. Include your order number and clear photographs of the item and packaging.
AgentVest™ reserves the right to refuse returns that do not comply with this policy or show signs of abuse.